Cosmic Shower – Sacred Satisfaction Promise
We truly hope that every item and service you receive from Cosmic Shower aligns perfectly with your journey. However, if for any reason you’re not fully satisfied, we’re here to make things right with a clear, compassionate return and exchange process.
Eligibility for Return or Exchange
You may request a return or exchange within 7 days of receiving your order if:
The item arrived damaged or broken
You received the wrong product
There is a genuine defect in the item
Items Not Eligible for Return or Exchange
Due to the sacred and personalized nature of some items, the following cannot be returned or exchanged:
Used or opened gemstones, crystals, or malas
Customized yantras, astrology reports, or ritual kits
Healing sessions, consultations, or services once delivered
Items returned without prior approval or after the return window
How to Initiate a Return/Exchange
Email us at info@cosmicshower.com within 7 days of delivery.
Include your order number, photos of the item (if damaged), and the reason for your return.
Our team will respond within 1–2 business days to confirm next steps.
If approved, you will be given the return address. All return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
A Gentle Note:
We handle each case personally and energetically. Every product is crafted, chosen, or blessed with intention—so we ask you to treat returns with respect, and we promise to do the same on our end.